General Information

We assume our customers have some knowledge of hair extensions, lace wigs, and related hair products.  However, please feel free to ask or clarify any questions you may have about our products before ordering.  We are not responsible for any issues or problems resulting from lack of clarification on the part of the customer.

Due to lighting conditions, image processing limitations and varying monitor qualities, colors shown on our website may appear different from the actual colors. We ask that you be certain of your product or color choice as all hair extension and wig sales are final.  If you are uncertain of your color choice, please send us a swatch of the intended hair color and we will attempt to match it to the best of our ability. 

We are not responsible whatsoever for damages related to or resulting from product use including but not limited to damages occurring due to the use of or inability to use our products.

Special requests may incur additional fees.

Hair Isle does not provide custom cutting, styling or coloring services at this time.  You can select colors/highlights from the provided color charts and we will attempt to fulfill your requests to the best of our ability.  Although other wig retailers may provide this service, we strongly recommend having a local stylist who specializes in wig styling, cut and style the unit while it is on your head since a great cut and style on a mannequin may not adequately portray how the unit will actually look on your head.